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CASETrust for Education Accreditation

CaseTrust for Education Homepage

What is CaseTrust for Education?

The Consumers’ Association of Singapore gives the CaseTrust for Education award to schools which have systems to look after the welfare and interests of international students in Singapore.

CaseTrust for Education Accreditation requires:

  • A contract between school and student, conferring rights and imposing obligations on both parties
  • A guarantee that a student’s course fees are protected by a third party – a bank or insurance company
  • A quality of service guarantee and a commitment to educational excellence on the part of the school
  • Clear school fees policies, especially policies for coping with the unexpected – course cancellations, withdrawals and transfers, etc.
  • Well qualified and trained teaching and administrative staff.
  • Facilities for counselling students and handling their grievances

A CaseTrust label commits a school to ALL aspects of its students’ welfare. We welcome this, because we have worked very hard at satisfying students since we started professional jewellery arts training as JusTanja Pte. Ltd. in 1995.

For more information on CaseTrust for Education , please refer to the official web site of the Consumer Association of Singapore (CASE) at http://www.case.org.sg

For more information about the JDMIS commitment to quality and its CASETrust compliance, please review the documents below:



Declaration from the Dean of the JDMIS

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One requirement of the CaseTrust for Education is a declaration by its Chief Executive Officer concerning its core policies. It gives me great pleasure to make the following declaration...

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Contacting the JDMIS

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The JDMIS is open to many forms of official and unofficial communication from its students, all of which are outlined below...

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JDMIS Service Commitment

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The JDMIS holds itelf to a high standard both in its provision of superior training, but also in the quality of its service. Below are the service standard that the JDMIS and its staff are committed to maintaining...

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Student Protection Scheme

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The JDMIS participates in the CASE Student Protection Scheme - a guarantee that a student’s course fees are protected by a third party in the event that the school should not be able to provide the education its students enrolled for. To this end, the JDMIS has established a Tuition Escrow Account with the Development Bank of Singapore into which student tuition fees are paid; funds from this account are released over time and may be recovered by the student should the school not responsibly execute its educational commitments.

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JDMIS Pricing and Discount Policies

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All students attending the JDMIS should receive the same quality and value of education. This statement is important to us and we maintain pricing and discount policies to ensure our staff and agents to not undermine this goal...

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Diploma Course Fee Breakdown

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The JDMIS markets its courses showing a combination of tuition fees and course-materials fees. As such, students receive all the books, tools, jewellery making equipment, and materials they will need to complete their contact training assignments. This presentation of the school fees allows us to communicate easily to our students the total sum they should expect to pay upon successful enrolment in the programmes however, full-time Diploma students participating in the Student Protection Scheme will be interested in the tuition/materials cost breakdown...

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Feedback and Grievance Resolution Process

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The Jewellery Design and Management International School believes that feedback and resolved grievances help improve our Product, Quality, Service and Brand. Positive feedback and complaints on staff, delivery, learning support or student welfare reinforces our service quality and our commitment to place the student as our primary focus.

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Discipline and Student Responsibilities

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As a student of the JDMIS you are responsible both for the quality and timeliness of your work, as well as your behaviour towards your peers and instructors. The JDMIS works within clear guidelines to ensure its students work in a harmonious and conducive environment....

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Confidentiality of Student Information

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The JDMIS takes its commitments to its students serously; one of these commitments is to the confidentiality of it's students personal data, billing information and other details that the schools becomes privvy to during its students' attendance. The school has strict policies on when and how such information may be used, as well as physical and electronic safeguards.

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Diploma Course Refund Policy

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The JDMIS understands that circumstances may change and a student's plans may not always be achievable. As a school, unforseen circumstances may also arise that lead to unexpected changes in schedule. In order to recognise these eventualities and provide a measure of protection should they occur, the JDMIS has a formal refund policy for its full-time and term-based Diploma programs.

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Short Course Refund Policy

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The JDMIS understands that circumstances may change and a student's plans may not always be achievable. As a school, unforseen circumstances may also arise that lead to unexpected changes in schedule. In order to recognise these eventualities and provide a measure of protection should they occur, the JDMIS has a formal refund policy for its short courses, certificate programs and for students taking individual diploma modules on a part-tme basis.

Read more... [Short Course Refund Policy]