Declaration from the Dean of the JDMIS
Declaration from the Dean of the JDMIS |
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One requirement of the CaseTrust for Education is a declaration by its Chief Executive Officer concerning its core policies. It gives me great pleasure to make the following declaration... Student to Teacher Ratio and Teaching StaffThere are no more than 22 students to 1 teacher in any of the JDMIS’ theory classes. During practical training portions of JDMIS Courses this ratio is improved to only 10 students to 1 teacher in order to ensure each student receives ample attention and assistance as they learn skills critical to their success in the jewellery industry. The JDMIS has two full-time teachers on staff and 3 part-time teachers. In addition, the JDMIS provides teacher training for the Guild of Jewellery Professionals and Artisans. GJPA instructors, upon completing a comprehensive teacher training program, also provide supervision and training on a part-time basis within the school. Classrooms and FacilitiesThe JDMIS has two classrooms with a total seating capacity for up to 22 students and an open-plan workshop with additional capacity for 8 students. These facilities include all the tools and equipment needed to provide an exceptional learning experience, including computers, projection system, high-temperature kiln, magnetic finishing tools, flex-shaft rotary finishers, jeweller's bench and more... Transparent Pricing and Refund PoliciesThe JDMIS maintains policies and procedures aimed at ensuring its staff and agents represent the courses we offer clearly and accurately. All marketing documentation clearly states pricing information and JDMIS course prices are inclusing of required materials, meanting students will never find themselves having to pay more to complete the supervised project work that is part of the JDMIS curriculum (please note however that students are free to supplement these materials for self-study projects completed outside of Diploma contact training hours). The JDMIS is a GST registered company and all fees paid to the JDMIS are subject tot he prevailing Singapore Goods and Servce Tax. The JDMIS is aware that circumstances may arise that make it impossible for a student to complete their course of study. When these circumstances affect the JDMIS ability to offer a scheduled course, the school will always offer a refund to its affected students. Where students withdraw from our programmes for personal reasons, the JDMIS is willing to offer full or partial refunds according to clearly stated notice requirements. Established Feedback Channels and Grievance Redress PoliciesThe JDMIS recognizes that there are always opportunities for improvement and maintains an open feedback channel by means of its student services staff. In instances of misunderstandings or disputes between students, with faculty or against the school itself the JDMS follows a clear grievance resolution process that includes external mediation and arbitration as a last resort. Standard Student Contract for Diploma CoursesAll prospective local and international students participating n JDMIS full-time diploma programs are required to enter into the Standard Student Contract before course admission. Samples of these standard contracts contract can be viewed at Consumers’ Association of Singapore (CASE) Trust website or you may request a copy of this contract from the School or your local agent. This document outlines the school’s refund policy; participation is the Student Protection Scheme and other legal commitments between the school and its students. A copy of the relevant contract is included in the admissions packet sent to al students accepted fro JDMIS Diploma programmes. Participation in the CASE Student Protection SchemeThe JDMIS participates in the CASE Student Protection Scheme - a guarantee that a student’s course fees are protected by a third party in the event that the school should not be able to provide the education its students enrolled for. To this end, the JDMIS has established a Tuition Escrow Account with the Development Bank of Singapore into which student tuition fees are paid; funds from this account are released over time and may be recovered by the student should the school not responsibly execute its educational commitments.The JDMIS is committed to providing superior education as well as a safe and fair educational environment for its students and we are proud to participate in the education trust mark program.
Tanja M. Sadow |